Delivery of goods ordered from the online store is by courier. Deliveries are made with Econt or Speedy.
In cases where the shipping costs are at the customer’s expense, we can send the ordered items by courier at the customer’s choice.
For delivery to a specified address in Sofia / or to a convenient courier office – the customer fee is about BGN 6.99 / average for a standard shipment /.
For delivery to a designated address in the whole country / or to a convenient courier office – the fee for the client is about BGN 8.99 / average for a standard shipment /.
The price of the transport service is much higher, it includes additional fuel charges, cash on delivery, bank payments, packing materials, SMS notifications, which are at the expense of PURE ROOTS LTD.
For orders over BGN 100.00 the value of the courier service is at the expense of PURE ROOTS LTD.
Orders made available after 13:00 on weekdays will be processed the next day.
Orders are delivered within 1 to 4 business days.
Once we have processed your order placed in our e-shop, we will contact you at the telephone number or e-mail specified on the registration to inform you of the availability of the order.
In the presence of a large number of orders due to the physical inability to process all in real time, a delay may occur on our part.
Delivery time is valid for items available.
For items spelled out as “Available in pre-sales”
Product is not available, but can be available within 14 business days.
For articles spelled out as “Product may be available upon request”
The order is delivered upon request.
Due to the large number of organic products and the shelf life of the products / we offer a certain number of top products.
We provide all organic products in bulk within a few days / directly from the manufacturers in Germany.
For questions and inquiries, do not hesitate to contact us at 02/4260988, +359897666580