By accepting these General Terms and Conditions the User expressly agrees that may collect and use personal data and information relating to the registration for services provided. The information collected shall only be used for providing you the services – receiving and fulfilling orders, contacting you in case of problems related to the order or for improving our service.

Pure Roots Ltd ensures that your personal data will not be provided in any form to third parties, nor will it be used for purposes other than those specified hereunder.


Privacy Policy of Pure Roots Ltd.

on the websites,,

Mandatory information about the Pure Roots EAD


Company name: Pure Roots Ltd.

EIK 203914241, id. VAT number BG203914241


Address of management: Sofia, Krastova vada, Prof. Milcho Lalkov “10

Address for correspondence Sofia, Krastova Vada, Prof. Milcho Lalkov “10

Telephone: 02/4260988, 0897 666 580




This Policy regulates the way Pure Roots Ltd uses, stores and protects the personal data you provide to us in accordance with the General Data Protection Regulation or EU Regulation 2016/679.

By agreeing to our Policy, you explicitly agree to process your personal data.


With inquiries about offers and orders you make on our sites, you agree that you are familiar with and agree to the terms of Pure Roots EOOD’s personal data policy. In order to be able to handle your inquiries and orders properly, we need your personal data. Pure Roots EOOD is responsible for preserving the confidentiality of the collected information.

Pure Roots Ltd offers services only to adults who have reached the age of 18.


Voluntary provision of personal data


The provision of personal data is voluntary. If you do not wish to process your personal data in the manner described in this Policy, you may not provide it to us. Then you will not be able to use the services we offer.

You can use our sites without leaving personal data. Personal data is only required when requesting an offer and delivering goods from Pure Roots Ltd via the online shop.


In certain cases, your explicit consent to the processing of personal data may not be necessary if there is another legal basis, such as the need to perform a contract, legal obligations,


Reason for collection and processing of personal data


The collection of personal data is minimized and is based on consent. Personal data are required to:

an informed consent

correct bidding

deliveries of goods from Pure Roots Ltd through the online shop

accounting purposes

marketing purposes

The national Law of Accounting

obligations to state and municipal restrictions


Ways of collecting information

when visiting sites / through cookies /

when registering an account

upon request of deliveries of goods by Pure Roots EOOD through the online store

when confirming orders

from a third party – when authorized people make orders for you


Information we collect when delivering goods from Pure Roots Ltd via the online store






Purpose of data collection – Deliveries of goods from Pure Roots Ltd through the online store.

Data storage – 5 years after the last delivery of goods by Pure Roots Ltd through the online store.

Cookies / cookies /

Cookies are small text files that are found in the browser’s directories. They are created by loading the sites. At each subsequent visit to the same web address, the browser sends the text file to the site server.

You can control and / or delete cookies whenever you want. Cookies are managed through browser settings. Different browsers use different ways to enable and disable cookies, and options for this are usually found in the Tools or Options menus. You can delete all the cookies already stored on your computer, and you can also set up most browsers to block them. For more information, see or email us at


Information we collect with cookies

through which device the sites are visited

from what browser the sites are visited

viewed pages on sites

IP address


Pure Roots sites use only analytical cookies. All the information gathered from these cookies is generalized and therefore anonymous.

Goal of data collection: Analyze data from daily visits to improve sites.

Data storage – 1 year.


Legal basis – informed consent

Right to information

You have the right to ask for information about what personal data is stored for you, its origin and for what purpose it is stored. For this, please send a request to


Right to access your personal information

You have the right to ask for information about whether your personal data is stored. For this, please send a request to



Right of rectification

You have the right to correct your personal data if necessary. For this, please send a request to


Right to delete an account or to be forgotten

You may request the deletion of your personal data unless you have made an order and legislation


Provision of information to a third party


Pure Roots Ltd will not provide your personal data to a third party except in the following cases:

if we get explicit consent from the data subject

if we have a legal obligation to disclose your personal data to legitimate control bodies or officers, as we have an obligation to provide this information regarding the law

some of the information is provided to a third party when necessary for the execution of the Pure Roots Ltd delivery contract through the online store. This Policy may be updated periodically and any change will be reflected on the website.


This Policy is an integral part of the Terms of Use of the Site.


Mandatory information for the competent supervisory authority

Name: Commission for Personal Data Protection

Address of management: Sofia, 2 Prof. Tsvetan Lazarov Blvd.

Address for correspondence: Prof. Tsvetan Lazarov 2, Sofia, Bulgaria

Pure Roots Ltd. is the exclusive distributor of alva naturkosmetik GmbH, Apeiron Handels GmbH & Co. KG, Sanatur GmbH, allcura Naturheilmittel GmbH and Cellavent Healthcare GmbH for Bulgaria.
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